Lower monthly salon software pricing with Service Fee plans
Orbis Salon Service Fee plans (formerly Flex plans) are designed for salons that want a lower monthly subscription while still using powerful online booking and salon management tools. Service Fee plans include a small online booking service fee on online bookings, shown clearly before a customer confirms. Launch promotion: Service Fee plans are currently 50% less per month than the equivalent Standard plan.
How Service Fee plans work
Pay a lower monthly subscription, and a small online booking service fee applies to online bookings. Service Fee plans match the features of the equivalent Standard tier — the difference is how you pay.
Starter Service Fee
+ 50p per online booking
Matches the features of the Starter Standard plan, with a lower monthly subscription and an online booking service fee on online bookings.
Start Starter Service Fee trialGrowth Service Fee
+ 75p per online booking
Matches the features of the Growth Standard plan, with a lower monthly subscription and an online booking service fee on online bookings.
Start Growth Service Fee trialSignature Service Fee
+ £1.00 per online booking
Matches the features of the Signature Standard plan, with a lower monthly subscription and an online booking service fee on online bookings.
Start Signature Service Fee trialThe applicable service fee is shown clearly before a customer confirms an online booking. Depending on the salon's settings, the fee may be paid by the customer or absorbed by the salon.
Who Service Fee plans are for
Keeping fixed costs low
Newer or smaller venues that want to keep the monthly subscription as low as possible.
Growing booking volume
Salons still building their online booking volume, where a small per-booking fee costs less than a higher subscription.
Seasonal businesses
Businesses with quieter months that prefer costs that flex with how many online bookings they take.
Service Fee vs Standard
Standard Plans
No Orbis online booking service fee
- Higher monthly subscription
- No Orbis online booking service fee
- Predictable fixed monthly cost
- Starter £19.99 · Growth £29.99 · Signature £49.99 per month
Service Fee Plans
Online booking service fee applies
- Lower monthly subscription
- Small online booking service fee on online bookings
- Costs flex with your online booking volume
- Starter Service Fee £9.99 · Growth Service Fee £14.99 · Signature Service Fee £24.99 per month
Salons that prefer no Orbis online booking service fee can choose a Standard plan. Compare all plans → Not sure which plan fits? Use the plan chooser →
Customers always see the fee before they confirm
An online booking service fee is a small fee applied to online bookings on Lite and Service Fee plans. It helps support secure online booking, booking management, reminders and platform services.
- Where a service fee applies, it is shown clearly before the customer confirms their booking.
- Depending on the salon's settings, the fee may be paid by the customer or absorbed by the salon.
- On Standard plans, there is no Orbis online booking service fee.
Customer checkout example
- Service: Cut & Blow Dry
- £35.00
- Deposit due today
- £10.00
- Online booking service fee
- £0.50
- Total due today
- £10.50
- Balance due at appointment
- £25.00
Example only. Actual service fees and booking totals may vary depending on the salon, plan, service, deposit and settings.
Service Fee plan questions, answered
What is a Service Fee plan? +
Service Fee plans (formerly shown as Flex plans) are Orbis Salon plans with a lower promotional monthly subscription and a small online booking service fee applied to online bookings. Starter Service Fee is £9.99/month, Growth Service Fee is £14.99/month and Signature Service Fee is £24.99/month.
What is an online booking service fee? +
It is a small fee applied to online bookings on Lite and Service Fee plans. Where it applies, it is shown before the customer confirms the booking.
How much is the service fee on Service Fee plans? +
Starter Service Fee adds 50p per online booking, Growth Service Fee adds 75p per online booking and Signature Service Fee adds £1.00 per online booking. The applicable service fee is shown clearly before a customer confirms an online booking.
Who pays the online booking service fee? +
Depending on the salon's plan and settings, the fee may be paid by the customer or absorbed by the salon.
Do Service Fee plans have fewer features than Standard plans? +
Service Fee plans match the features of the equivalent Standard tier — Starter Service Fee matches Starter, Growth Service Fee matches Growth and Signature Service Fee matches Signature. The difference is how you pay.
Can I avoid the service fee? +
Yes. Salons that prefer no Orbis online booking service fee can choose a Standard plan.
Can I move between Service Fee and Standard plans? +
Yes. You can switch between Service Fee and Standard plans from your Orbis Salon account — contact support if you need help choosing.
Is there a free trial on Service Fee plans? +
Yes. Service Fee plans include a free trial so you can try Orbis Salon before you subscribe.
What happened to Flex plans? +
Flex plans are now shown as Service Fee plans. It is the same plan structure with a clearer name — a lower monthly subscription supported by an online booking service fee.
Lite and Service Fee (Flex) plans include an online booking service fee. Standard plans do not include an Orbis online booking service fee. All prices and plan features are subject to change.
Start your trial on a Service Fee plan
Try Orbis Salon free, then choose the Service Fee or Standard plan that fits how your business wants to pay.
Start your trial →