Switching from Treatwell to Orbis Salon

What Treatwell does well

Treatwell has one of the largest beauty marketplaces in Europe and can put your salon in front of clients who are actively searching for treatments in your area.

• Significant marketplace reach across the UK and Europe.
• Clients can discover and book you while browsing treatments nearby.
• A recognised consumer brand that some clients already trust.
• Salon software alongside the marketplace listing.

If Treatwell is working well for you, that's genuinely fine — this page is for salons whose needs have changed.

When Orbis Salon is the better fit

Salons usually move because what they want from their software has changed — not because their old system stopped working. Common reasons:

• You want new and returning clients to book directly with you, on your own domain.
• You would rather invest in your own brand than appear beside competing salons.
• You want to reduce reliance on any single discovery channel.
• You want a wider platform — website, forms, POS, shop, stock, reports and apps — in one place.

Want a feature-by-feature view instead? See our Treatwell alternative comparison.

What can usually be migrated

Exactly what comes across depends on what Treatwell lets you export on your plan — but our Import Centre handles CSV and spreadsheet imports for the essentials:

• Client names & contact details
• Client notes, where exported
• Services & prices
• Staff & working hours
• Products & stock lists
• Upcoming appointments, where available

We review your export files with you before the switch, so you know exactly what will and won't come across — no surprises.

What to check first

• Your contract & notice period Check whether your current plan has a minimum term or notice period before you cancel.
• Data export options Export your clients, appointments and sales history while you still have access — export options can vary by plan.
• Upcoming bookings & deposits Plan how future appointments and any held deposits or prepayments will be handled during the changeover.
• Vouchers, packages & balances List outstanding gift vouchers, course balances and memberships so they can be honoured in the new system.
• Your domain & booking links Check who controls your domain and update booking links on Google, Instagram and Facebook on switch day.