Your Orbis Setup Partner

Switch to Orbis Salon with guided setup support

Switching salon software can feel like a big job. Orbis Salon gives you guided UK-based setup support to help move your services, staff, booking links, customer details and website setup into one connected system.

Request switching help Get a free switch audit

What we help move

We help move your clients, services, staff, booking links, forms and website setup — so your salon lands in Orbis Salon in one connected piece.

Services, prices and durations

Staff members and working hours

Client records where export is available

Existing booking links

Website content and branding

Forms and consent templates

Opening hours and booking rules

Deposit settings

Customer communication settings

The exact data we can import depends on what your previous system allows you to export. We review your export files with you before anything moves.

How switching works

A guided move in four clear steps — your current system keeps running until Orbis Salon is ready.

Free switch audit

We look at your current setup, what your system can export and what you want Orbis Salon to do.

Move your data

Services, staff, clients, forms and settings are set up in Orbis Salon using the Import Centre and guided help.

Set up your website

Your branded website or existing site is connected, booking journey configured and tested end to end.

Go live

Booking links are switched over, your team is shown around, and UK-based support stays with you after launch.

What you need to prepare

Export your services and price list from your current system where possible
Export or prepare your client list where possible
Gather staff details, working hours and holiday dates
Collect your logo, photos and website content
Note where your current booking links live — website, Google profile, social media bios
Decide your deposit, cancellation and booking rules

Before you go live checklist

Services, prices and durations checked in Orbis Salon
Staff calendars, rotas and permissions set up
Client records imported and spot-checked
Website and booking journey tested with a real test booking
Deposits, reminders and communication settings confirmed
Old booking links replaced on your website, Google profile and social media

UK-based setup and support

After you go live

From your first setup to ongoing questions, Orbis Salon gives you friendly UK-based support to help you get the most from the platform.

Setup guidance

Migration guidance

Website setup guidance

App setup guidance

Billing and account help

Technical support and feature requests

Limited switcher offer

Switching from another platform?

Eligible salons switching from another platform may qualify for standard app setup included at no extra setup cost. First 25 approved switchers only. Terms apply.

Claim switcher offer View terms

FAQs

Switching support — your questions

Do I get help setting up? ▾

Yes. Orbis Salon includes guided UK-based setup support — from moving your services, staff and clients across to website setup, booking links, forms and app guidance.

Can I move from another booking system? ▾

Yes. Every switch starts with a free audit. We look at what your current system can export, agree what moves across, and plan your go-live so bookings are never missed.

Can I import my clients? ▾

In most cases, yes. If your current system lets you export clients as a CSV or spreadsheet, the Orbis Salon Import Centre can bring across names, contact details and notes where available. The exact data we can import depends on what your previous system allows you to export.

Does Orbis Salon charge booking commission? ▾

Orbis Salon is not a marketplace taking a percentage commission from every booking. Standard plans have no Orbis online booking service fee; Lite and Flex plans have lower monthly pricing and include a small online booking service fee on online bookings. The only other usage costs are optional SMS bundles and any third-party card processing fees.

Can I use my own domain? ▾

Yes. On Website Included plans your branded salon website runs on your own domain, or we can help you register one.

Does Orbis Salon include a website? ▾

Yes, on Website Included plans — a full branded salon website with online booking, or link Orbis Salon to your existing website instead.

How long does switching take? ▾

It depends on how much you are moving and what your current system can export. Many salons go live within days once their export files are ready — we plan the timeline with you during the free audit.

Will I lose bookings during the move? ▾

The go-live checklist is designed to avoid that. Your existing system keeps running until Orbis Salon is tested and ready, then booking links are switched over in one step.

Comparing systems first? Browse the comparison hub and switching guides, or explore the Import Centre.

Ready to switch with support?

Request switching help and we'll plan your move together — services, clients, staff, website and go-live.

Request switching help →