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Switching from GlossGenius to Orbis Salon

A fair, plain-English guide to moving your salon — what usually migrates, what to check before you switch, and how we make the move painless.

A fair starting point

What GlossGenius does well

GlossGenius is a well-designed, mobile-first platform popular with independent beauty professionals, known for its elegant booking sites and simple flat-rate card processing in the US.

  • A beautifully designed, mobile-first experience.
  • Simple set-up aimed at independent professionals.
  • Attractive booking site themes.
  • Integrated payments with straightforward pricing in its home market.

If GlossGenius is working well for you, that's genuinely fine — this page is for salons whose needs have changed.

Why salons switch

When Orbis Salon is the better fit

Salons usually move because what they want from their software has changed — not because their old system stopped working. Common reasons:

  • You want a UK-focused platform with pricing in pounds, UK support hours and UK English throughout.
  • You want a full branded website on your own domain, not a themed booking page.
  • You want deeper business tools — forms and consent, stock, staff pay reports, courses and a client portal.
  • You are growing beyond a solo business and want software that scales to a team.
The Orbis Salon package

Everything under your own brand

One platform, simple monthly pricing, direct bookings under your own brand — with a done-for-you launch.

Branded website

Your own editable website on your own domain — included on Website Included plans.

Online booking

Clients book 24/7 on your website and app, with deposits to cut no-shows.

Client records & portal

Full client history, forms and consent, plus a self-service customer portal.

Payments & POS

Deposits, card payments and checkout, where enabled.

Shop, stock & packages

Sell products and vouchers, track stock, and run courses and memberships.

Manager & client apps

Run the salon from your phone; give clients an app experience of their own.

Moving your data

What can usually be migrated

Exactly what comes across depends on what GlossGenius lets you export on your plan — but our Import Centre handles CSV and spreadsheet imports for the essentials:

  • Client names & contact details
  • Client notes, where exported
  • Services & prices
  • Staff & working hours
  • Products & stock lists
  • Upcoming appointments, where available

We review your export files with you before the switch, so you know exactly what will and won't come across — no surprises.

Before you give notice

What to check first

  • Your contract & notice period Check whether your current plan has a minimum term or notice period before you cancel.
  • Data export options Export your clients, appointments and sales history while you still have access — export options can vary by plan.
  • Upcoming bookings & deposits Plan how future appointments and any held deposits or prepayments will be handled during the changeover.
  • Vouchers, packages & balances List outstanding gift vouchers, course balances and memberships so they can be honoured in the new system.
  • Your domain & booking links Check who controls your domain and update booking links on Google, Instagram and Facebook on switch day.
See what you're switching to

Switch with more confidence

A look at the tools waiting on the other side — from guided imports to your own branded website and booking.

Orbis Salon Import Centre for bringing clients and services from another system.

Import Centre

Guided CSV imports bring your clients, services and staff across with field mapping and validation.

About the Import Centre →
Orbis Salon website editor with theme, content and publishing controls.

Your own website

Edit and publish a branded salon website on your own domain — not a marketplace profile.

About salon websites →
Orbis Salon client record with history, clinical alerts and preferences.

Client records

Your client history, notes, forms and preferences together on one clear record.

About client records →
Orbis Salon online booking page on desktop with salon gallery and booking steps.

Direct booking, your brand

Clients book 24/7 through your own branded booking journey — under your own brand, with no marketplace commission.

About online booking →
The switch, step by step

How we move you from GlossGenius

A managed switch, planned around your diary — so you never stop taking bookings.

1

Free switch audit

We review your current setup, exports and website, and give you an honest plan — even if that plan is "stay put for now".

2

Build & import

We set up your branded website and booking system, and import your clients, services and staff from your exports.

3

Parallel running

You keep taking bookings in the old system while we finish setup, then pick a quiet switch day together.

4

Go live & support

We switch your booking links over, help update Google and socials, and stay on hand while you settle in.

FAQs

Switching from GlossGenius — your questions

Can I move my client list from GlossGenius to Orbis Salon?
In most cases, yes. If you can export your clients (usually as a CSV or spreadsheet), our Import Centre can bring them across — names, contact details and notes where available. Export options depend on your GlossGenius plan, so check what you can download before you give notice.
Will I lose my booking history or upcoming appointments?
Upcoming appointments usually need to be re-entered or imported, depending on what your export includes. We recommend running both systems briefly during the switch so nothing is missed. Past history can often be imported where your export includes it.
Does Orbis Salon charge commission on bookings?
Orbis Salon is not a marketplace taking a percentage commission from every booking. Standard plans have no Orbis online booking service fee; Lite and Flex plans have lower monthly pricing and include a small online booking service fee on online bookings. The only other usage costs are optional SMS bundles and any third-party card processing fees.
Is Orbis Salon a marketplace like some other platforms?
No. Orbis Salon is not a marketplace — it gives you your own branded website, booking system and apps, so clients book directly with you and the relationship stays yours.
How long does switching from GlossGenius take?
It varies with the size of your client list and how much you want to bring across. Many salons are live within a couple of weeks. We help plan the switch — including a free audit of your current setup — so there's no gap in taking bookings.
Is Orbis Salon available in the UK?
Yes. Orbis Salon is built in the UK for UK salons, barbers, beauty businesses and aesthetics clinics, with GBP pricing and UK-based support.
Limited switcher offer

Switching from GlossGenius?

Eligible salons switching from another platform may qualify for standard app setup included at no extra setup cost. First 25 approved switchers only. Terms apply.

Ready to make the move?

Get a free, honest audit of your current setup — and a clear plan for switching without losing a single booking.

Get your free switch audit →