New Feature
Personal service
Client Preferences
Make every appointment feel more personal.
- Preferred staff
- Preferred contact method
- Preferred days and times
- Quiet or chatty appointment
- Drink preference
- Service likes and dislikes
A more thoughtful service
Remember what matters to each client
Orbis Salon lets you record useful client preferences so staff can deliver a more thoughtful, consistent and personal service.
Client Preferences help your team personalise appointments without relying on memory or handwritten notes.
- Preferred staff
- Preferred contact method
- Preferred appointment days/times
- Quiet or chatty appointment preference
- Drink preference
- Accessibility or communication notes
- Service likes and dislikes
- Product preferences
- Pinned appointment alerts
- Customer-submitted preferences where enabled
Small details, better experience
Helpful alerts at the right moment
Remembering the little things can make a big difference. Pinned preferences can appear when it matters most.
“Prefers quiet appointment”
“Usually books with Lynn”
“Likes cappuccino”
“Sensitive scalp”
“Prefers SMS reminders”
“Loves a scalp massage”
Privacy and permissions
Preference visibility can be controlled by staff permissions, helping sensitive notes stay visible only to the right users. Sensitive notes should only be visible to authorised staff.
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